Company Description
Looking for a Full-Time Admin Coordinator role where you’ll feel genuinely valued, supported, and part of a welcoming community? Join our friendly, patient-focused team at 1300SMILES Chinchilla, proudly backed by Australasia’s largest dental group.
Why join our team at 1300SMILES Chinchilla
Located at 50 Middle Street, Chinchilla, QLD 4413, our modern practice sits right in the heart of the community, close to local shops, cafés, and everything you need day-to-day. At 1300SMILES Chinchilla, you’ll join a supportive and experienced team that values warmth, professionalism, and excellent patient care.
This is a great opportunity for someone seeking a stable, engaging, and growth-focused administrative role within a practice that combines the personal feel of a local clinic with the support of a national network.
Here’s what sets us apart
A dynamic, fulfilling role – Step into a full-time position with a mix of patient coordination, reception responsibilities, administrative tasks, and practice support that keeps each day fresh and rewarding.
People-first culture – We genuinely value your wellbeing and foster a warm, collaborative team environment where you’re supported and appreciated.
Training and growth – Access industry-leading learning programs, mentorship, and opportunities to build your administrative, communication, and organisational skills.
National support, local heart – Be part of a trusted dental network with the career pathways of a large organisation and the close-knit support of a local team.
Job Description
Responsibilities
- Oversee daily administrative operations of the practice.
- Act as a liaison between patients and clinical staff to address patient inquiries and concerns.
- Oversee patient billing and insurance processing, ensuring compliance with payer requirements.
- Implement patient satisfaction initiatives and handle patient complaints or issues.
- Coordinate and manage office supplies, equipment, and facility maintenance.
This is a fast-paced Full-time role where no two days are the same. Therefore, we require an experienced admin/receptionist, ideally with experience working within the healthcare industry.
Qualifications
- Previous administration and/or receptionist experience is a must, ideally within the dental or medical industry.
- Excellent customer service and communication skills
- Proficiency in using computer software applications.
- Experience with file keeping and data entry.
- Ability to work in a fast-paced environment.
Additional Information
Applying with Us? Here’s What to Expect!
We know your time is valuable, so we’ve made the first step quick and easy. Once you apply, you’ll receive an automatic email with a few simple questions. It’s a relaxed chat, no pressure! Answer at your convenience, and as soon as we receive your responses, we’ll be in touch to keep the process moving quickly.
Check your inbox, we’re excited to connect with you!
