Assistant Practice Manager - Exact Orthodontics

Join the Smile-Making Team at Exact Orthodontics 

Do you love connecting with people and helping them feel confident, comfortable, and genuinely cared for? Do you shine when you’re creating standout patient experiences and keeping everything running smoothly?

If that sounds like you, Exact Orthodontics would love to meet you.

As an Assistant Practice Manager, you’ll play a vital role in supporting the smooth day-to-day operations of the practice. Working closely with the Practice Manager and supporting part of a Treatment Coordinator function, you’ll help ensure exceptional patient care, streamlined administrative processes, and a positive team environment.

You’ll be a key point of contact for both patients and staff and may step into leadership responsibilities when the Practice Manager is away.

Key Responsibilities

• Enhance Patient Experience: Deliver outstanding service across all interactions, streamline reception and check-in processes, and resolve patient concerns promptly and professionally.
• Support Daily Operations: Assist with scheduling, compliance, data management, and administrative duties to ensure smooth practice workflows. 
• Treatment Coordination Support and Sales: Delivering outstanding care and education for new patients, ensuring a smooth consultation process and follow-up
• Team Development: Help onboard new staff, coordinate training, and foster a positive, high-performing team culture through coaching and mentoring.
• Financial & Growth Support: Monitor billing accuracy, patient collections, and insurance claims; contribute to achieving revenue targets and support marketing initiatives.
• Operational Excellence: Assist with stock control, WHS audits, accreditation, and ensure compliance with infection control and practice policies.
• Property & Equipment Management: Coordinate maintenance, repairs, and asset registers to keep the practice running efficiently.

• Previous Dental Assisting experience (preferred) or highly developed clinical knowledge
• Previous experience in managing practice budgets and costs to achieve profitable outcomes
• Experience in Treatment Coordinator role, educating patients and delivering treatment plans and quotes
• Excellent computer skills in a Microsoft Windows environment, including Word and Excel, coupled with experience in operating patient management software
• Certificate III in Dental Assisting (preferred)

What We Offer

• A supportive, positive, and professional team environment
• Ongoing training and development
• Modern systems and a beautifully designed practice
• The chance to make a real difference in patients’ lives every day
• Competitive remuneration based on experience

Ready to Make an Impact?

If you’re excited about helping patients feel informed, supported, and confident - and you want to grow with a forward-thinking orthodontic practice - we’d love to hear from you!

Apply now and take the next step in your career with Exact Orthodontics.

We know your time is valuable, so we’ve made the first step quick and easy. Once you apply, you’ll receive an automatic email with a few simple questions. It’s a relaxed chat, no pressure! Answer at your convenience, and as soon as we receive your responses, we’ll be in touch to keep the process moving quickly.

Check your inbox, we’re excited to connect with you! 

Exact Orthodontics is proudly a part of the Abano Healthcare Network.

At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success. Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all.