Company Description
Here at Lumino, we are made up of a talented team of professionals providing exceptional patient experience and dental care. With over 130 practices nationwide, we are the heart of every New Zealand community and want to ensure we are providing the highest standard of care to our patients & ongoing support to our clinicians.
Job Description
Lumino Mt Eden is a busy, patient-focused dental practice committed to providing high-quality care in a welcoming and professional environment. We are currently seeking a reliable and versatile dental assistant to join our team in an all-rounder role. This position is ideal for someone who enjoys variety and takes pride in contributing to both clinical and administrative areas of the practice.
In this role, you will be responsible for a combination of chairside assisting, sterilisation, and front desk duties depending on the needs of the practice. Clinical responsibilities include preparing treatment rooms, assisting the dentist during procedures, maintaining accurate records, and ensuring patient comfort throughout their visit. You will also manage sterilisation of instruments and equipment according to infection control protocols, restock treatment areas, and maintain cleanliness in line with safety standards.
On the administrative side, you will greet and assist patients, schedule and confirm appointments, manage payments, update patient records, and support daily reception tasks using dental practice management software. Your ability to multitask, communicate clearly, and work as part of a team will be essential to success in this role.
We are looking for someone with at least one year of experience in a dental setting, and a solid understanding of infection control. Familiarity with dental software such as EXACT is an advantage. Most importantly, we value a positive attitude, reliability, and a proactive approach to patient care.
This is a great opportunity to join a supportive team where your contributions are valued and your skills can grow. If you’re a motivated and adaptable dental assistant looking for a dynamic and rewarding role, we’d love to hear from you.
This is a full time position. Hours are negotiable, but ideally you will be able to work at least 4 days a week from 8-5pm on weekdays. Flexibility in hours is an advantage.
Qualifications
This is a role for an all-rounder, so there is a variety of roles that will be taken on depending on the day to day needs of the practice.
Key Responsibilities
Sterilization & Infection Control
Clean, disinfect, and sterilise instruments and equipment according to infection control protocols
Maintain and monitor sterilisation logs and ensure compliance with health and safety regulations
Restock supplies in surgeries and sterilisation areas, assist in monthly ordering for the practice
Chairside Assisting
Prepare and maintain dental instruments, equipment, and treatment rooms
Assist the dentist during a variety of treatment procedures
Ensure patient comfort before, during, and after procedures
Maintain accurate and timely clinical records
Administration & Front Desk Support
Greet and assist patients in person and over the phone
Schedule and confirm appointments
Process payments and handle patient accounts
Maintain patient records and ensure data accuracy
Support daily administrative tasks and assist with recall systems
Qualifications and Skills
Previous experience in a dental clinic (1+ years ideal)
Strong understanding of infection control protocols
Excellent communication and interpersonal skills
Confident using dental practice management software (preferably EXACT)
Well-organised with strong multitasking abilities
Reliable, proactive, and a team player who is willing to go above and beyond
Additional Information
- A large company that offers internal mobility
- Long service benefits
- Discounted Southern Cross health insurance.
- Discounts at a range of retailers through Boost Benefits
The Location
Our practice is one of the largest and busiest in the Lumino family, boasting a dedicated team of 4 dentists and 4 hygienists/therapists. Many of us have worked together for over a decade, creating a warm and fun atmosphere that our patients appreciate.
Applying with Us? Here’s What to Expect!
We know your time is valuable, so we’ve made the first step quick and easy. Once you apply, you’ll receive an automatic email with a few simple questions. It’s a relaxed chat—no pressure! Answer at your convenience, and as soon as we receive your responses, we’ll be in touch to keep the process moving quickly.
Check your inbox—we’re excited to connect with you!
