Company Description
Looking for a dental receptionist role where you’ll be truly valued, supported, and part of a fun, close-knit team? Join our team at Lumino Mt Eden Village — a leading, high-performing practice backed by New Zealand’s largest dental network!
Why join our team at Lumino Mt Eden Village
Located in the lively, community-focused suburb of Mt Eden Village, our practice is one of the busiest and most established in the Lumino network. Many of our team members have been with us for over a decade, and we’ve built strong, lasting relationships with generations of patients.
Here, you’ll work in a friendly, welcoming environment where every role is appreciated, and where your growth and wellbeing are genuinely supported. As part of the wider Lumino network, you’ll also enjoy the stability, benefits, and career development opportunities that come with being part of New Zealand’s largest dental group.
Here’s what sets us apart:
No two days the same – You’ll thrive in a fast-paced role filled with variety and meaningful patient interaction.
Supportive team culture – We’re a collaborative and caring team that values each member’s contribution.
Career growth – Opportunities to upskill, develop, and move across the Lumino network nationwide.
Big network, local feel – Enjoy the resources of a large organisation while working in a practice that feels like family.
Job Description
How you’ll make an impact
As the welcoming face of Lumino Mt Eden Village, you’ll set the tone for our patients’ experience — creating a friendly and professional environment from the moment they walk through the door. You’ll work closely with the clinical team to keep the practice running smoothly, while making each patient feel at ease and well cared for.
In this role, you’ll greet and assist patients with warmth and professionalism, manage appointments and follow-ups, and process payments and health insurance claims. You’ll also be responsible for maintaining accurate patient records, handling phone and email enquiries, and supporting the clinical team by coordinating patient flow and completing key admin tasks. Using our dental practice management software (such as EXACT), you’ll help ensure everything runs efficiently from front desk to treatment room.
Qualifications
YOUR EXPERIENCE AND APPROACH:
You’re a people person who thrives in a fast-paced, team-oriented environment. Your strong communication skills, organisational flair, and positive attitude help you manage multiple tasks while keeping things calm and professional.
We’re looking for someone with:
1+ years of experience as a dental or medical receptionist
Confidence using dental practice management software (ideally EXACT)
Strong interpersonal and communication skills
Excellent time management and multitasking abilities
A proactive, team-first approach and attention to detail
Additional Information
Looking for a role where your work is appreciated, and your team feels like family? At Lumino Mt Eden Village, every day is an opportunity to grow, connect, and contribute to something meaningful.
What we offer:
Opportunities for internal progression across our 130+ practices
Long service leave and recognition for loyalty
Discounted Southern Cross health insurance
Retail discounts through Boost Benefits
Applying with Us? Here’s What to Expect!
We know your time is valuable, so we’ve made the first step quick and easy. Once you apply, you’ll receive an automatic email with a few simple questions. It’s a relaxed chat—no pressure! Answer at your convenience, and as soon as we receive your responses, we’ll be in touch to keep the process moving quickly.
Check your inbox—we’re excited to connect with you!
