Dental Assistant / Receptionist | Lumino The Palms | Part-time

Looking for a Part-time Dental Assistant/Receptionist role where you can truly make a difference in the patient experience? Join Lumino The Palms! We are a welcoming, community-focused practice backed by New Zealand’s largest dental network, where your passion for patient care will be genuinely valued.

Why join our team at The Palms?

At The Palms Dental, we believe dental care should be as comfortable and positive as possible—for every patient. Located in the heart of the community, we’re proud to deliver high-quality care in a relaxed, modern setting.

Our experienced team is passionate about creating a welcoming environment, and as part of the Lumino network, we’re backed by New Zealand’s largest dental group—giving you the support, training, and flexibility to thrive in your role.

Whether you're experienced or just starting out, this is an opportunity to grow your skills and be part of a team that prioritises exceptional care and a positive workplace culture.

As a multi-trained Dental Assistant and Receptionist at The Palms, you’ll play a vital role in delivering exceptional patient care—both in the treatment room and at the front desk. You'll support our clinicians during a wide range of procedures, help maintain clinical standards, and be the friendly, organised face patients see when they walk through our doors.

This is a varied and fast-paced role that offers the best of both worlds—clinical hands-on support and patient-facing administration.

Dental Assisting duties:

• Assist clinicians during dental procedures, including X-rays, instrument preparation, and chairside support
• Maintain strict infection control protocols and sterilise instruments to the highest standards
• Prepare treatment rooms and ensure all materials and equipment are ready
• Provide oral health education and assist with post-treatment care advice
• Help manage stock levels and order supplies for seamless day-to-day operations

Reception duties:

• Greet patients with warmth and professionalism, helping them feel at ease
• Manage bookings, phone calls, emails, and day-to-day patient enquiries
• Review medical histories and update patient records accurately
• Process payments, claims, and support front-desk administration
• Maintain a tidy, welcoming reception area and contribute to a smooth patient journey

Hours per week: 

• Monday and Tuesday from 10 am to 5:30 pm 
• Opportunity to pick up extra shifts.

You’re a people person with a can-do attitude and the ability to switch seamlessly between clinical and front-desk tasks. Whether you're supporting in surgery or welcoming patients at reception, you bring positivity, professionalism, and a strong focus on patient care.

To succeed in this role, you’ll ideally bring:

• Previous experience as a Dental Assistant and/or Receptionist (experience in both is ideal, but not essential—we’re happy to train the right person)
• A good understanding of infection control protocols and dental procedures
• Excellent communication, customer service, and interpersonal skills
• Confidence using dental/medical software and handling administrative tasks
• Great time management, attention to detail, and a flexible, team-first mindset

What sets us apart

• Part-time/Casual flexibility – Enjoy a part-time role offering permanent hours each week, with the opportunity to pick up additional shifts.
• Patient-first culture – Our team is focused on creating a calm, friendly, and professional experience for every patient who walks through the door.
• Support and training – While previous experience is preferred, we’re open to training the right candidate with the right attitude.

Applying with Us? Here’s What to Expect!

We know your time is valuable, so we’ve made the first step quick and easy. Once you apply, you’ll receive an automatic email with a few simple questions. It’s a relaxed chat—no pressure! Answer at your convenience, and as soon as we receive your responses, we’ll be in touch to keep the process moving quickly.

Check your inbox—we’re excited to connect with you!