Company Description
At Lumino, we pride ourselves on delivering exceptional patient experiences and high-quality dental care. With over 130 practices nationwide, Lumino is a trusted name at the heart of communities across New Zealand.
We are currently seeking a friendly, organised, and professional Receptionist to join Lumino Botany on a part-time, permanent basis.
This role is ideal for someone who enjoys working in a busy, patient-focused environment and takes pride in providing outstanding customer service.
Job Description
As the first point of contact for our patients, you will play a key role in ensuring the smooth day-to-day running of the practice. Your responsibilities will include:
- Welcoming patients and creating a warm, professional first impression
- Managing appointment bookings and maintaining the practice diary
- Handling patient enquiries in person, over the phone, and online
- Maintaining accurate patient records
- Processing payments, assisting with insurance claims, and discussing treatment costs
- Supporting the clinical team through effective communication and coordination
- Maintaining a clean, organised, and professional reception area
Hours for this role:
- Wednesday's 08:45am - 7:15pm
- Fridays 08:30am - 4:15pm
Qualifications
- Previous dental or healthcare administration experience is preferred
- Strong communication and customer service skills
- Excellent organisational skills with the ability to multitask
- Confident using computer systems (dental software experience is an advantage)
- A positive, professional, and team-oriented attitude
Additional Information
We know your time is valuable, so we’ve made the first step quick and easy. Once you apply, you’ll receive an automatic email with a few simple questions. It’s a relaxed chat—no pressure! Answer at your convenience, and as soon as we receive your responses, we’ll be in touch to keep the process moving quickly.
Check your inbox—we’re excited to connect with you!
