Company Description
Looking for a dental receptionist role where you’ll be truly valued and part of a fun, supportive team? Join Lumino Mt Eden — one of New Zealand’s busiest and most established practices, and part of the country’s largest dental group!
Why join our team at Lumino Mt Eden
Located in the heart of Auckland, Mt Eden is a vibrant and community-centric suburb. Our practice has built lasting relationships with generations of patients, and many of our team members have worked together for over a decade. We pride ourselves on our warm, welcoming atmosphere, where teamwork is key and every role is truly valued.
As part of the Lumino network, you’ll enjoy the support and development opportunities that come with being part of New Zealand’s largest dental provider, while working in a close-knit, friendly team environment.
Here’s what sets us apart:
No two days the same – This is a fast-paced role with plenty of variety and patient interaction.
People-first culture – Join a supportive, fun-loving team that values collaboration and wellbeing.
Growth and development – Opportunities to learn, upskill, and progress your career within the wider Lumino network.
Big network, local heart – Be part of a nationwide group while working in a practice that feels like family.
Job Description
How you’ll make an impact
As the first friendly face our patients see, you’ll play a key role in creating a warm, professional experience from the moment they walk through the door. You’ll manage reception duties while supporting the day-to-day running of the practice — handling everything from scheduling appointments and processing payments to assisting with admin and supporting clinical staff when needed.
This is a dynamic, full-time role perfect for someone who enjoys variety, takes pride in being organised, and thrives in a team environment.
Your day-to-day responsibilities will include:
Greeting and assisting patients in person and over the phone
Scheduling and confirming appointments efficiently
Managing payments and maintaining accurate patient records
Supporting the team with daily administrative and clinical coordination
Assisting with recall systems and general front desk duties
Qualifications
You’re someone who thrives in a people-facing role and brings strong organisational skills to a fast-paced environment. You enjoy being part of a collaborative team and take pride in delivering excellent service with a smile.
Ideally, you’ll bring:
1+ years of experience in a dental or medical receptionist role
Confidence using dental software (preferably EXACT)
Excellent communication and interpersonal skills
Great multitasking and time management abilities
A proactive, can-do attitude and strong team spirit
Additional Information
Looking for a role where your contributions truly matter and every day brings something new? Join the team at Lumino Mt Eden and enjoy a rewarding career in a practice that feels like home.
Here’s what we offer:
Internal mobility across our 130+ practices nationwide
Long service leave and recognition
Discounted Southern Cross health insurance
Retail discounts via Boost Benefits
Applying with Us? Here’s What to Expect!
We know your time is valuable, so we’ve made the first step quick and easy. Once you apply, you’ll receive an automatic email with a few simple questions. It’s a relaxed chat—no pressure! Answer at your convenience, and as soon as we receive your responses, we’ll be in touch to keep the process moving quickly.
Check your inbox—we’re excited to connect with you!
