Company Description
Are you an organised, friendly, and customer-focused professional looking to join a supportive and welcoming team?
Maven Dental Southport is seeking a Full-Time Dental Receptionist to be the friendly face and first point of contact for our patients. This is an exciting opportunity to join a modern, patient-focused practice where you'll play a key role in creating exceptional experiences for every patient who walks through our doors.
Job Description
As our Dental Receptionist, you'll be at the heart of the practice, ensuring the smooth day-to-day operation of our front office while delivering outstanding customer service. You'll work closely with our clinicians and support team to provide a seamless experience for patients from their first phone call through to their appointments and ongoing care.
Key Responsibilities
- Greeting patients and creating a warm, welcoming environment
- Managing appointment bookings and diary coordination
- Handling patient enquiries via phone, email, and in person
- Processing payments and maintaining accurate patient records
- Managing health fund claims and administrative tasks
- Supporting the clinical team with day-to-day practice operations
- Ensuring the reception area remains professional and organised
Qualifications
We're looking for someone who is:
- Dental Experience, preferred
- Experience working on Oasis, a bonus
- Friendly, professional, and passionate about customer service
- Highly organised with strong attention to detail
- Confident using computers and learning new systems
- Able to multitask and thrive in a busy environment
- A strong communicator with excellent interpersonal skills
Additional Information
If you're looking to build a rewarding career in a friendly and professional environment, we'd love to hear from you.
Apply today and become part of the Maven Dental Southport team!
