Company Description
Lumino The Dentists is New Zealand’s largest dental healthcare provider, with practices located throughout the country. Our purpose is to deliver high-quality, accessible dental care that supports the wellbeing of our communities. With a network of experienced clinicians and modern, well-equipped practices, we are committed to clinical excellence, patient-focused care, and creating positive dental experiences.
Job Description
This is a permanent , Part-time role and you are expected to ensure seamless reception operations while providing exceptionial service to our patients and supporting the wider clinical team
Key responsibilities include:
- Delivering exceptional patient experience across both practices
- Managing appointments, enquiries, payments, and daily reception workflows
- Supporting clinicians and mentoring junior reception team members
- Maintaining smooth, professional front-desk operations
Hours for this role:
- Wednesday - 5.00pm to 8.00pm
- Saturday - 8.00am to 4.00pm
Qualifications
- Team management or supervisor experience required
- Excellent communication and interpersonal skills when engaging with patients and clinical staff
- Strong organisational and multitasking abilities, with the capacity to manage a variety of administrative and clinical support tasks
- Professional phone manner and the ability to provide consistently high‑quality patient care
- Demonstrated ability to work effectively as part of a team
- Have valid NZ work rights and live locally
Additional Information
- Great central location
- close to a range of amenities
Applying with Us? Here’s What to Expect!
We know your time is valuable, so we’ve made the first step quick and easy. Once you apply, you’ll receive an automatic email with a few simple questions. It’s a relaxed chat—no pressure! Answer at your convenience, and as soon as we receive your responses, we’ll be in touch to keep the process moving quickly.
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